ORDER PROCESSING
We strive to dispatch orders on the sale day if placed before noon. Orders placed after midday will be dispatched the following day.
All orders are shipped by DHL on a 2-3 day service depending on your location.
| Shipping Options |
Cost |
| Standard (Under £49.99) |
£7.95 |
| Standard (Over £50.00) |
Free |
Once your order is successfully placed, you'll find a confirmation email with all the details in your inbox. If you can't find it, it might have slipped into your spam folder. Don't hesitate to get in touch with us if you need another confirmation.
If you spot anything that needs adjusting in your order, don't worry! Drop us a line straight away at info@trueutility.com. Just remember, once your package is on its way, we're unable to make any changes.
Please take a moment to double-check the shipping address you've given us. We want your order to find its way to you without a hitch!
Please note: Sometimes, our shipping partners might experience delays that are out of our control. We truly appreciate your understanding and patience in such situations.
INTERNATIONAL SHIPPING
Currently we are unable to ship orders internationally.
